Privacy Policy

1. Introduction

This Privacy Policy explains how The GRIN Labs LLC ("The GRIN Labs," "we," "us") collects, uses, maintains, and discloses information from users ("you," "your") when you interact with our website and any related online services that link to this Privacy Policy (collectively, the "Online Resources").

By accessing or using our Online Resources, you agree to this Privacy Policy. If you do not agree, please do not use our Online Resources.

2. Information Collection

2.1 Types of Information Collected

We, along with third-party service providers, may collect the following types of information:

2.1.1 Personal Information

  • Definition: Information that can identify you personally.

  • Examples: Email address, name, address, phone number, payment and billing information.

  • Collection methods: Provided by you when contacting us or placing an order.

2.1.2 Aggregate Information

  • Definition: Information that does not personally identify you.

  • Examples: Device type, browser type, connection details, browsing activity, visit time and date.

  • Collection methods: Gathered automatically when you interact with our website.

2.1.3 Cookies

  • Definition: Small data files stored on your device when you visit our Online Resources.

  • Note: You may disable or remove cookies through your browser settings, though some features may not function properly without them.

3. Use of Collected Information

3.1 Personal Information

  • Purpose: To respond to your requests or fulfill orders.

  • Restrictions: We do not sell or share your personal information unless you consent, or as outlined in this Privacy Policy.

  • Access: Restricted to those responsible for handling your request.

3.2 Aggregate Information

  • Purpose: To better understand user behavior and improve our Online Resources.

  • Uses: Tracking trends, enhancing user experience, managing website traffic.

4. Information Sharing with Third Parties

4.1 Service Providers

  • Purpose: To assist in operating our Online Resources.

  • Restrictions: Access limited to necessary data; not permitted to use or share for other purposes.

4.2 Analytics

  • Tool used: Google Analytics

  • Purpose: To gather insights on user interactions.

  • Note: Refer to Google's privacy policy for more details on their data use.

4.3 Legal Compliance

  • Circumstances: As required by law, to protect our rights, comply with legal obligations, or prevent fraud or unlawful activities.

4.4 Business Transactions

  • Circumstances: In the event of a merger, acquisition, or other business transitions.

5. Data Retention and Deletion

  • Retention period: As long as necessary to fulfill collection purposes or as required by law.

  • Anonymization: In some cases, we may anonymize your data so it no longer identifies you.

6. Updating Your Information

  • Process: Contact us at info@grinlabs.com to update or modify your personal information.

  • Response: We will make reasonable efforts to accommodate your requests promptly.

7. Children's Privacy

  • Age restriction: Our Online Resources are not designed for individuals under 16 years of age.

  • Policy: We do not knowingly collect personal information from children under 16.

  • Action if violated: Contact us to delete any inadvertently collected information from children under 16.

8. Do Not Track Signals

  • Response: We do not respond to "Do Not Track" signals.

  • Third-party tracking: We do not authorize third-party tracking for advertising purposes through our Online Resources.

9. Your Rights Regarding Personal Information

9.1 Rights for EU and California Residents

  • Access: Request a copy of personal information we hold about you.

  • Correction: Request corrections to any inaccuracies in your personal information.

  • Deletion: Request deletion of personal information under certain conditions.

  • Processing Limitation: Request that we cease processing your data.

9.2 Exercising Your Rights

10. Data Transfer for EU Users

  • Transfer method: Data transferred to U.S. data centers in compliance with GDPR.

  • Protection: Necessary safeguards implemented to protect your information.

11. Changes to This Policy

  • Updates: We reserve the right to update this Privacy Policy at any time.

  • Notification: Changes will be posted to this page with an updated effective date.

  • Agreement: Continued use of our Online Resources implies agreement to any updates.

12. Contact Information

For questions or concerns about this Privacy Policy, please contact us at info@grinlabs.com.