June 05
Japan: The niche fashion market ready for lift off
Brands and retailers are racing to understand China – you can’t attend a conference or hear a pitch without mention of the Chinese market. But whi...
July 17
Is Every Retail Problem an AI Problem?
One of the open secrets in retail is that conversion rates haven’t changed much in years. And while retailers have devoted a lot of time, energy, an...
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May 15
Canadians – They’re (Actually Not) Just Like Us!
When I speak at conferences, I usually ask if there are any Canadians in the audience. There are usually a few, and I like to use the opportunity to o...
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April 01
‘Your Global Consumer Isn’t Who You Think She Is’ – An Interview with Kai Li from Revolve Clothing
At a recent GRIN Leadership Lab in London, Kai Li, VP of International for Revolve Clothing, shared his approach to expanding business in new countrie...
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January 10
RETAIL PRICING IN A POST BREXIT WORLD
The Brexit vote is certainly one which shocked the nation and the aftershocks are already visible with the pound at its weakest since 1985. This is ...
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November 20
Shanghai Leadership Lab: Understanding Tmall Data is the Key to Success in China
As global marketplaces continue to dominate in Asia, the recent GRIN Shanghai Leadership Lab served as a space for top retailers to take a deep look a...
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October 25
eCommerce Worldwide and the Global Retail Insights Network (GRIN) Announce Strategic Partnership
eCommerce Worldwide and the Global Retail Insights Network (GRIN) Announce Strategic Partnership to Help Retailers Accelerate their Global Journey...
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October 22
Lots to Learn from List of SEO Missteps
My father-in-law has a saying when sampling a new brand of scotch: “It’s single malt—how bad could it be?” The answer? For every fine Macal...
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September 20
Tokyo Leadership Labs: NIKE, Marc Jacobs and Revolve Clothing Share Why Japan is an Attractive Market
The Global Retail Insights Network (GRIN) and btrax held their first joint Leadership Lab in Tokyo last week, with conversations spanning the gamut of...
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August 23
The Dark Side of Amazon: Counterfeits
I recently ordered a used Bose noise-canceling headset on Amazon. It was advertised in very good condition with new ear covers(!) for $120. Since I ha...
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August 16
How to Choose the Best Domain Structure for International SEO
If you have started thinking about expanding your online business to international regions, you need to consider your domain structure options. Bel...
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August 09
Impact of Brexit on Retailers
With the UK voting unexpectedly to leave the European Union, retailers operating in the UK face a period of unprecedented commercial and legal uncer...
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July 26
WorldPay’s Global Payments Outage: A Lesson for All Retailers
WorldPay, the UK-headquartered global payments provider that went public late last year, has experienced ongoing outages over the last 2 weeks. They a...
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July 19
What Retailers Can Learn From Pokémon Go
I just caught three Pokémon at Starbucks this morning, and for the first time in years I spoke to the staff about something other than my order. They...
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June 21
Assessing Russian Online Shopping Behavior 2016
What a year of change for retail in Russia! For retailers considering the country’s potential, or assessing their own presence in the Russian market...
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June 14
Teleportation helps Cross-Border Retailers Grow their Business
Really? Teleportation? Well… Not really, but almost. Thanks to the work of a few scientists, global shoppers can now (practically) teleport direc...
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June 07
The Russian Payments Landscape in 2016
Russia’s eCommerce growth is drawing considerable attention from global retailers interested in launching in the developing industry. Of Russia’s ...
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May 31
Luxury brands are silently going green. Is eco-fashion a golden secret?
Gucci is going through a green renaissance. Gucci opts for polyurethane over PVC in their trendy $2,400 Dionysus shoulder bags, but their marke...
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May 24
Global Retailers – 3 Major Missteps to Avoid When Going Global
We at the GRIN have seen one retailer after another make three major missteps when they start the process of going global. These mistakes may not seem...
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May 17
Shoe Hater to Something Greater: How Felipe Learned to Love Shoes and Become a Major Footwear Etailer
I had the chance to have lunch with a great storyteller and even greater online retailer, Felipe Servin. He told me an unforgettable story of his jour...
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April 18
Money 20/20 Europe: When it Comes to Global Retail, Is Europe Really Europe?
Money 20/20 has quickly become the go-to event for fintech, and last week the organizers produced their first show in Europe held in Copenhagen. The c...
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February 01
Global eCommerce Leaders Forum Unites Experts to Discuss Localization and Conversions
Ignorance is bliss. When it comes to Global eCommerce, we are all, to a certain degree, working in the dark, stumbling a bit. We could be doing so ...
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January 26
User Design: East and West
Nowadays it should be common knowledge that the “true” localization of an e-commerce site to specific target markets is not just a gimmick. It's a...
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January 21
What You Can’t See Can Hurt You
Sometimes what you can’t see can hurt you. What I mean is, even the best looking, most efficiently laid out and appealing websites and mobile app...
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January 14
Is Your Website Performance Up To Snuff?
The name of the game in global retailing is to win. More and more, that means winning on the Internet. You’re competing for the fickle and fleeting ...
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December 01
GRIN Executive Discovery Call Series: Global Marketplaces
The marketplace model is driving rapid changes in what today’s consumers expect from the online shopping experience. Global and regional marketplace...
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November 09
A look into the Future of Retail with FashionForward event in NYC
It’s not often that you walk away from a conference with a sense of wonderment and wanting more. The FashionForward ‘anti-conference’ in NYC las...
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October 26
Barcelona Hosts a Lively etailcore Event for Global Retailers
Retail professionals from around the world gathered last week at the Hotel Arts in Barcelona for the 2nd Annual etailcore conference. The event lived ...
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October 12
The Coolest Company in China: Bringing Sustainability to Retail Through Open Innovation
Question: What do a bunny and a squirrel have in common? Answer: They are both responsible for changing the way global retailers think ab...
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October 10
How Chinese Technology Start-ups Drive Retail Innovation
This September, the Global Retail Insights Network (“GRIN”) hosted country managers from 30 top western brands doing business in China a...
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August 26
The Death of Global Payments
The global payments industry is only a few decades old. From its inception, it has primarily consisted of Payments Solution Providers (“PS...
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August 18
The First Step to Successful Global Retail: Throw Away your Global Business Plan
I’m willing to put my money on the line for a simple bet. Here it is: after six months, the best value you’ll get from your global business plan i...
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July 21
The Silver Lining of the Retail Counterfeiting Culture in China
At face value the retail counterfeiting culture in China would certainly seem to be a bad thing. No brand wants cheap knock-offs o...
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July 02
How TMall Can Help Retailers Get Started in China
With all the buzz about growth in China, entering the market there seems like a logical next step for brands. And it may well be – but making money ...
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June 20
How The GRIN Helps Vendors
At the GRIN, we believe a retailer’s choice in vendors is the key to successfully bringing a business to the global stage. In our research, we’ve ...
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May 20
The Humanity of Global Ecommerce
I’m a collector of stories. Stories about family, friends, wishes, dreams, and everything that makes up the human experience. But those stories come...
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May 15
Reinventing “Thought Leadership” for the Age of Global Ecommerce
In 1994, the World Wide Web was brand new, Amazon.com was a startup, eBay was still incubating, and most of the rest of the world’s top internet com...
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April 29
Going Global
What's the Hardest Part of Going Global? Localization, Localisation, ローカライゼーション. In 2014, the GRIN sat down with three of the ...
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April 20
The GRIN Manifesto
Global Ecommerce and the GRIN Way Cross-border ecommerce is evolving at incredible speeds, and the global landscape is in constant flux. Retailers ...
